Focusing on the customers of plywood and MDF importers and aiming at customer satisfaction of plywood and MDF importers
Customer satisfaction from plywood and MDF importers is the long-term survival of plywood and MDF export enterprises. As in the past, our after-sales service team conducted an annual follow-up survey again. Through this event, our after-sales service team has conducted in-depth one-on-one communication with customers who have served as plywood and MDF importers, fully understanding the satisfaction of plywood and MDF importers with their technical and service capabilities. Based on this, over 95% of plywood and MDF importer customers have received five-star praise for the responsiveness and level of service provided by our after-sales service team.
“Thank you to the PLLYWOOD INSPECTION team for their support to our company over the past year, especially for the important help they have provided in the event projects completed during the holidays! I would like to express my sincere gratitude to the PLLYWOOD INSPECTION team for its complete activity records during the event, for its support for verification and support services, and for its attitude to quickly resolve any issues, regardless of urgency.”
A European customer repeatedly praised our PLLYWOOD INSPECTION team. At the same time, a plywood and MDF import enterprise from France stated, “The entire birch plywood project recently deployed by the PLLYWOOD INSPECTION team for our company has recently been purchased and the supply chain has been stable. The project manager of the PLLYWOOD INSPECTION team fully cooperated with our work during on-site implementation, closely cooperating and patiently guiding during the online process, ensuring the timely and orderly development of our business.”“
Since its establishment, over the past 20 years, our PLLYWOOD INSPECTION service team has built a 24-hour quality inspection and procurement platform based on a professional, objective and serious attitude. By the end of last year, the PLLYWOOD INDUSTRY team had provided services to more than 100 plywood and MDF importer customers. During the follow-up and research activities, our after-sales service team has won unanimous praise from users with rich industry experience, diversified products, leading technology, and excellent service capabilities. Excellent technical services and diversified innovative development are prerequisites for good cooperation between the two sides. Many plywood and MDF importer customers have expressed their willingness to work with our after-sales service team in the future to actively explore more new cooperation scenarios and jointly create high-quality cooperation.
